FAQs
Should you have any further questions, please don't hesitate to reach out to us.
Frequently asked questions
We serve residential customers in Baltimore County, Anne Arundel County, Howard County, Montgomery County. Visit Areas We Serve page for more info.
Yes, Shepherd and Sons is fully licensed and insured. Our commitment to providing top-quality gutter cleaning services is matched by our dedication to operating with the highest standards of safety and professionalism. Being licensed ensures that we meet all the necessary local and state regulations, while our insurance provides our clients with peace of mind, knowing that they are protected against any unforeseen incidents. By choosing Shepherd and Sons, you are selecting a trustworthy and reliable service that prioritizes your property's protection and our team's safety.
Shepherd and Sons stands out with quality service and customer satisfaction. Our certified technicians provide professional, courteous service. We prioritize transparent pricing with no hidden fees. As a family-owned business, we offer personalized care, treating every customer like family. Choose us for exceptional, reliable gutter services.
Yes, Shepherd and Sons offer free estimates for all our gutter services. Our team will assess your needs, scope the job, and provide a detailed quote at no cost. Contact us via our website or customer service line to schedule your free estimate.
We strive to make the payment process as convenient as possible for our customers. We accept a variety of payment methods to suit your needs. These include all major credit cards (Visa, MasterCard, American Express, and Discover) or debit cards. Additionally, we also accept payments through check or cash. If you have any specific payment requirements or need assistance with the payment process, our customer support team is always ready to help. Your satisfaction and ease of doing business with us are our top priorities.
We aim to exceed customer expectations by providing thorough, efficient gutter services. We value professionalism, reliability, and customer-centricity. We offer detailed assessments, transparent pricing, and a satisfaction guarantee, ensuring your gutters are blockage-free and functional.
Scheduling a free quote for gutter cleaning with Shepherd and Sons is simple and convenient. You can either call our dedicated customer service line at 410-737-2131 or visit our website at shepherdandsonsgutters.com. On our website, you'll find a "Request a Quote" form where you can provide your contact details and a brief description of your gutter cleaning needs. Once submitted, our team will promptly get in touch with you to arrange a suitable time for an on-site assessment. We take pride in our professional, timely, and thorough services, ensuring you receive a detailed and transparent quote without any hidden fees. Your satisfaction and peace of mind are our top priorities.
At Shepherd and Sons, we pride ourselves on prompt and efficient service. Once you approve your quote, we can typically commence work within 48 to 72 hours, depending on our current schedule and weather conditions. We understand the importance of maintaining clean gutters to prevent water damage and other issues, so we strive to accommodate your needs as swiftly as possible. Rest assured, our team will coordinate with you to find the earliest available time that works for your schedule.
Yes! All our seamless gutter installations come with a 2-year limited warranty that covers materials and workmanship. It’s also transferable to new homeowners. If your new gutters leak within two years, we’ll fix it free—just let us know within 48 hours of noticing the issue. (Normal wear, storm damage, or neglect aren’t covered.)
To ensure a smooth and efficient gutter service from Shepherd and Sons, we kindly ask that you take a few preparatory steps before our arrival. First, please clear any items and obstructions from the areas around your home’s siding and foundation. This will help our team access your gutters without any hindrances. Additionally, we recommend securing any pets in the house or an enclosed area to ensure their safety and ours during the service. If possible, please also inform us of any special instructions or potential issues related to your gutters in advance. Taking these steps will help us provide you with the best service possible. Thank you for your cooperation!
At Shepherd and Sons, we take immense pride in not just the quality of our gutter cleaning services but also in the meticulous cleanup process that follows. After completing the gutter cleaning, our team conducts a thorough inspection of your property to ensure that all nails, debris, and any other remnants are completely removed. We use specialized equipment and techniques to collect and properly dispose of all waste materials. Our goal is to leave your property as clean, if not cleaner, than when we arrived, ensuring your satisfaction and upholding the high standards that Shepherd and Sons is known for.
At Shepherd and Sons, we prioritize the safety of our team and the integrity of your property. If the weather conditions—such as heavy rain, strong winds, or storms—delay our scheduled gutter cleaning or installation, we will promptly inform you of the situation. Our team will reschedule the job for the next available and safe day, ensuring minimal disruption to your routine. We always aim to accommodate your schedule as best as possible and will provide updates throughout the process to keep you informed. Customer satisfaction and safety are our top priorities, so you can trust us to handle any weather-related delays professionally and efficiently.
Yes, Shepherd and Sons proudly offers professional gutter installation services in Baltimore County. In addition to our gutter cleaning services, we specialize in seamless gutter installations and leaf guard installations tailored to meet the specific needs of your home or business. Our experienced team ensures high-quality workmanship, using only top-grade materials to enhance the durability and efficiency of your gutter system. Contact us today to schedule a consultation and find out how we can help protect your property from water damage with our superior gutter installation services.
Shepherd and Sons has been proudly serving Maryland homeowners with top-notch gutter services for over 28 years. Our extensive experience and commitment to quality ensure that your gutters are cleaned efficiently and effectively, preventing water damage and maintaining the integrity of your home. Trust our skilled team to provide reliable and professional service, backed by over a 2 decades of expertise in the industry.
Request a Free Gutter Estimate Today!
Protect your home from water damage with high-quality, expertly installed gutters, reliable gutter guards, and comprehensive cleaning services from Shepherd & Sons.
Call (410) 737-2131 or fill out our online form to book your free estimate in Baltimore and nearby areas.
Exceptional Workmanship. Transparent Service. Deep Local Roots. — That’s the Shepherd & Sons Promise. Proudly serving Baltimore and surrounding Maryland communities for over 28 years.


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Our Gutter Installation Process
We deliver a smooth, top-notch installation experience. Here’s our concise process:
Free Estimate
We evaluate your property, discuss your needs, and offer a no-cost, no-pressure quote with tailored suggestions.
Scheduling
Arrange an installation time that suits your availability.
Expert Installation
Remove existing gutters (if applicable), craft seamless gutters on-site, and install with accuracy.
Quality Inspection
Test the system to ensure peak performance.
Site Cleanup
Leave your property as clean as when we arrived.

